I’ve spent the last couple weeks looking for good strategy papers to read, and have identified a couple that I will have up in the next couple days:
Strategy Under Uncertainty by Courtney, Kirkland and Viguerie and Making Fast Strategic Decisions by Eisenhart.
The MIT OpenCourseWare site for the Sloan School of Management has been a great resource in finding readings.
Additionally, I had a good talk with Coye today, which helped flesh out a framework for my paper going forward:
- Based on the criteria established in Hargadon, classify the data generated by user research into tacit and explicit
- Based on further reading of the strategy literature, identify which pieces might be most useful to making strategic decisions
- Combining those two things should have interesting/useful implications for how to transfer user research insights to strategic decisionmakers.
I’m planning on interviewing practitioners to glean insight into the first, which should be the bulk of the field work. I’m less optimistic about getting enough meaningful access to strategic decision makers/have the time to meaingfully interview them in the time frame.
Also, I’m hoping to speak with Prof. Jenna Burrell, our qualitative research person here, about scoping my interviews tomorrow.
